Stag Security Services recognise that under the Health and Safety at Work Act 1974 it has a duty to ensure, so far as is reasonably practical, the safety, health and welfare of all persons affected by its activities. We aim to adopt the highest possible standards of safety in all our workplaces and in pursuit of this, we seek to ensure, so far as is reasonably practicable:
- The provision and maintenance of safe workplaces, plant and equipment, and safesystems of work.
- Clear definition of responsibilities of management and employees at all levels.
- Provision of appropriate information, instruction, training and supervision.
- Provision of effective systems of communication on all health and safety matters.
- Adequate opportunities for employee consultation on health and safety matters.
- Co-operation with other organisations in respect of health and safety.
All employees must be aware that they have a legal duty and are required not only to work in a safe manner, but also to co-operate in efforts to create safe working conditions.
A full Health & Safety policy and manual document is available on request and set out in this document are details of the chain of safety responsibilities from Chief Executive to Security Officers.
The arrangements for implementing the policy are described in part 3 of the policy, which forms the company's safe working procedures manual, the master copy being held at head office.
Specific training will be given to employees on how to recognise and guard against foreseeable hazards and how to meet the responsibilities placed on them.
The company has a good health and safety record. The co-operation of everyone is necessary in order that standards may be maintained or improved wherever possible.
Graham Watson
Chief Executive
Stag Security Services recognise that in order to maintain continued success we have to continually develop a quality culture throughout the organisation and therefore we commit ourselves via this policy statement to the requirements of ISO 9001:2008.
Stag Security Services also recognise that where our activities have a negative impact on the environment we have a responsibility to protect and preserve it, and therefore we also commit ourselves via this policy statement to the requirements of ISO 14001:2004.
In order to underpin these commitments we operate to British Standards: BS 7499 for Manned Guarding, BS 7984 for Key Holding and Response Service, BS 7858 for Security Screening and the relevant CCTV Installation and Maintenance Codes of Practice. To further confirm our commitments we operate in full compliance with the SIA Approved Contractor scheme.
It is our objective to provide the highest levels of service that deliver client satisfaction in all aspects of the business. By focusing on the following drivers we will promote partnership relationships that are mutually beneficial and ensure future profitability of the business:
- Continual Improvement of all systems and practices
- Prevention of all forms of pollution
- Adherence to ISO 9001 and ISO 14001 including associated British Standards
- Compliance with the requirements of clients and all regulations and legislation applicable to our business
- Achievement of customer satisfaction.
We will also establish relevant business, quality and environmental targets with regular performance reviews.
I take full responsibility to ensure this policy is communicated effectively to all employees throughout the organisation, during induction training and that this will be tested and verified during internal audits.
Graham Watson
Chief Executive
In support of our Quality and Environmental Policy Statement we have set the following objectives:
Quality objectives
- To reduce the number of complaints we receive regarding any aspect of our service delivery.
- To earn repeat business through total customer satisfaction.
- To improve the SIA Approved Contractor status workbook score year on year
- To maintain a profitable and successful business and continually grow sales revenue year on year.
Environmental objectives
- To seek greener options for powered vehicles, with the objective of reducing CO2 emissions by 5% whenever we change a company vehicle.
- To reduce the amount of paper and ink used in the business.
- To reduce carbon emissions and introduce carbon-offsetting initiatives to reduce our carbon footprint by 20%.
- To identify opportunities where we can add value to customers' environmental objectives whilst operating on their sites.
We have set targets and assigned key personnel to manage these objectives which will be closely monitored during regular management reviews.
Graham Watson
Chief Executive
Stag Security Services are aware of the need to respond in a proactive manner to our responsibilities to the social fabric and infrastructure of the community. We are committed to a range of societal, environmental, sponsorship and support commitments and have a range of internal policies that are deployed to assist and support on a local and global level.
The diagram below indicates the key elements and beneficiaries of our corporate social responsibility approach and where appropriate, specific areas that involve the wider workforce of the company are communicated via internal communications.
During the whole process of service procurement and provision, Stag Security Services ensure that we, our clients and our suppliers abide by our equality and diversity standards which do not tolerate discrimination with regards to race, gender, age, disability, sexual orientation, religious or political beliefs and health or economic disadvantages.
It is the company's aim to treat people equally. We also recognise that 'equality' is about promoting fairness whilst 'diversity' is about valuing people's differences.
Positive and practical action is taken to ensure that our equality and diversity standards and ethos are implemented.
With this in mind, 2011 has seen the launch of a new approach to build a more positive relationship with our environment. This undertaking is focussed on looking at ways in which we can reduce any negative impact we make on the planet, whilst still achieving our business objectives and meeting our clients’ expectations.
Three specific examples of the programmes being put in place across the company in 2011 include:
In order to ensure we can measure a positive impact, we have devised a ‘roadmap’ which will measure our commercial footprint in terms of tonnes of C02, by employee and at an absolute level. We will then agree targets for reduction across the foreseeable future against a ‘do nothing’ benchmark. And importantly device a phased reduction and action plan of efficiencies detailing how we will get there.
Every employee will be informed and empowered to help achieve our targets.
Stag Security pursues an active role in limiting its day to day impact on the planet and has a formal working methodology that is provided in our staff handbooks.
However, rather than just making a series of impressive sounding statements, we believe it is the little day to day things that our staff can actively participate in that add up and makes a real impact.
Under our “Recycle it” initiative, we have introduced a 100% shred and recycle policy on all documents, and have provided in-house facilities for employees and clients to recycle all other, non-business related materials.
At the same time, we have implemented a variety of simple but effective energy saving measures in our offices from switching off lights, making sure staff power down their computers each night, discourage printing unless absolutely necessary etc.
We actively encourage the use of public, we also provide secure parking facilities for those members of staff who bike-to-work every day.
Currently over 74% of our staff use public transport or pedal power to get to work.
We actively encourage car sharing for all client related meetings. We also automatically build-in carbon off-setting into all flights taken by employees.
Graham Watson
Chief Executive
Stag Security Services Limited
January 2011
Every Company employee, prospective employee, customer and visitor has the right to be treated fairly and with dignity, free from discrimination or harassment. In all cases the company is committed to addressing any language barriers and by valuing, learning and benefiting from the diverse cultures in society and our staff.
Stag Security Services recognize that in order to maintain continued success we have to continually develop a quality culture throughout the organization and therefore we commit ourselves via this policy statement to the requirements of ISO 9001:2008.
Stag Security Services also recognize that where our activities have a negative impact on the environment we have a responsibility to protect and preserve it, and therefore we also commit ourselves via this policy statement to the requirements of ISO 14001:2004
In order to underpin these commitments we operate to British Standards: BS 7499 for Manned Guarding, BS 7984 for Key Holding & Response Service, BS 7858 for Security Screening and the relevant CCTV Installation and Maintenance Codes of Practice. To further confirm our commitments we operate in full compliance with the SIA Approved Contractor scheme.
Is the objective of our company to provide the highest levels of service that deliver client satisfaction in all aspects and by focusing on the following drivers we will promote a partnership relationship that is both mutually beneficial and profitable.
- Continual Improvement of all systems and practices
- Prevention of all forms of pollution
- Adherence to ISO 9001 and ISO 14001 including associated British Standards
- Compliance with the requirements of our Clients and all regulations and legislation applicable to our business
- Achievement of Customer Satisfaction
We will also establish and set relevant business, quality and environmental objectives and review these at regular intervals.
I take full responsibility to ensure this policy is communicated throughout the organisation and this will be achieved during induction training and its understanding verified during internal audits
As some of you may know, on 1st July new anti-bribery legislation (in the form of the Bribery Act 2010) comes into force. As a result we have redoubled our efforts to ensure we have the adequate procedures in place to prevent bribery in all its forms.
Our guiding principle is simple: We will not engage in any form of bribery or corruption across our Company. The giving or receiving of bribe is contrary to our values and can play no part in the way in which we carry out our business.
This principle applies to us all and to our advisers, consultants, partners, suppliers and Sub-contractors, who act on our behalf or with whom we conduct business.
Bribery is illegal in our markets and severe penalties apply to both companies and individuals who break the law; being an unlimited fine and/or imprisonments for up to 10 years.
The Anti-Bribery Policy on is a further reminder of what is and is not acceptable and what you should do if you are asked to make or accept a bribe or suspect that bribery may be taking place. Please read it carefully.
G Watson, Chief executive officer
Introductory message from the Group CEO
The giving or receiving of bribes is the contrary to our values and can play no part in the way in which we carry out our business.
Our guiding is simple: We will not engage in any form of bribery or corruption across our Company. This principle applies to us all and to our advisers, consultant’s partners, suppliers and sub-contractors, who act on our behalf or with whom we conduct business. Even the suggestion of corruption may damage Stag Security Services Ltd reputation and may also bring the personal integrity of individuals into questions.
Bribery is illegal in our markets and severe penalties apply to both companies and individuals who break those laws. From 1st July 2011 tougher new legislation in the UK (in the form of the Bribery Act 2010) has introduces new offences for failing to prevent bribery. As a result we have redoubled our efforts to ensure we have adequate procedures in place to prevent bribery and to ensure compliance with new legislation.
This policy is a further reminder of what you should do it you are asked to make or accept a bribe or suspect that bribery may be taking place. Please read it carefully.
G Watson
Chief Executive Officer
1 Who this policy applies to
This policy is sponsored by Stag Security Services Ltd Chief executive officer and board of directors. It applies to all the Stag subsidiaries Nationwide, their officers, directors and employees whether permanent or temporary. It also applies to all Stags supply chain partners, including advisers, consultants, partners and sub-contractors (together “Associated Persons”)
This policy is effective from 1st July 2011. It applies to all of us and you must understand it and comply with it at all times.
2 Bribery
Officers, employees or Associated Persons of Stag must not offer, provide, authorise, request or receive bribes or anything that could give the perception of a bribe.
The UK Bribery Act 2010 is brought specifically to your attention. It creates three potential offences for UK registered companies:
- A general offence of offering or receiving bribes;
- A specific offence of failing to prevent bribery on behalf of the company; and
- A specific offence of bribing a foreign public official.
General offence of offering or receiving bribes.
This offence is committed if a person (individual or company) offers, promises, gives or receives a bribe. A bribe can include money, or any offer, promise or gift of something of value advantage. It need not necessarily be of large value. It might also include signing bonuses or overpaying government suppliers. It might also include intangible benefits such as provision of information or advice or assistance in arranging a business transaction. It need not be for your personal benefit. For example a donation by a supplier to your favourite charity could be a bribe.
Specific offence of failing to prevent bribery on behalf of the company
This is a new corporate offence. It is committed if a company fails to prevent persons (employees or Associated Persons) from using bribery with the intention of obtaining or retaining a business advantage for the company. For this offence it is irrelevant whether or not the company approves, or is aware of, the bribery committed. It is however, a full defence to this corporate offence if the company can show that, despite a particular case of bribery, it nevertheless has ‘adequate procedures’ in place to prevent bribery.
Specific offence of bribing a Foreign Public Official
This offence is committed if the person giving the bribe intends to influence the foreign public official in the performance of his or her official functions in order to obtain an advantage in the conduct of business by doing so.
Whilst such activity is very likely to involve conduct that amounts to ‘improve performance’, it does not have to be proved and could include the performance of their normal public duties which the foreign public official may otherwise have done in any event. Accordingly, extra care should be taken and legal advice sought when dealing with foreign public officials and politicians.
If in doubt about any issue raised in this Policy, guidance should be sought from your line manager. The HR manager (Donna Gaffney on 01423 720161) or SHEQ manager (Andrew Campbell on 01423 720136).
3 Facilitation Payments
A “facilitation payment” is an unofficial payment (usually, but not necessarily, made to a public official) to encourage the recipient to perform their existing obligations or role, or expedite or refrain from performing a routine task they are otherwise obligated to do. They are also known as gratuity or “grease” payments. These can be payments to perform routine tasks such as obtaining permits, licences, or other official documents, processing governmental papers, such as visas and work orders or providing power water supple and loading unloading cargo.
Stag Security Services Ltd prohibits its officers, employees and Associated Persons from offering, making or pay any “facilitation payments” to any third party including, but not limited to, foreign public officials.
All Stag officers and employees must report to a company Director and Company manager any request by a third party for a facilitation payment.
4 Political Contribution
Political contributions by or on behalf of or in the name of Stag Security Services Ltd
Stag funds and resources are not to be used to contribute to any political campaign, political party, political candidate or any of their affiliated organisations with the intention of obtaining a business or any other advantage in the conduct of business. Stag will not use charitable donations as a substitute for political Candidate or any other advantage in the conduct of business. Stag will not use charitable donations as a substitute for political payments.
Personal political contributions by employees and other individuals
Stag recognises that everyone has a right to participate as individuals in the political process and to make personal political contributions from personal funds and in their own time. Officers and employees cannot, however, be reimbursed or otherwise compensated by Stag for any such contribution.
5 Charitable contributions and sponsorship
Stag and its officers and employees may only make charitable contributions or sponsorships on behalf of or in the name of Stag for bona fide charitable purposes and where the activities are aligned with Stag business objectives values and ethical principles.
Charitable contributions or sponsorships should be given with the expectation that no tangible benefit is received or expected by Stag. They should never be used as a substitute for political contributions.
All requests for a charitable contributions and sponsorship must first be sent to the Chief Executive Officer and Managing Director for approval and shall be recorded in an appropriate register.
6 Gifts and Hospitality
Neither the law, nor this policy is intended to prohibit the giving or receipt of a reasonable and proportionate hospitality designed to cement business relationships and enhance knowledge of people, products or services. More care is required when giving hospitality or entertainment to foreign public officials, because of the different definition of what constitutes an offence with regard to such a persons (see sections 2 above).
When you are considering offering, accepting or providing gifts, hospitality or entertainment you must ensure that they shall:
- Be in good faith, occasional, appropriate, reasonable and proportionate;
- Constitute a normal business courtesy (such as paying for a meal or shared taxi);
- Comply with the applicable laws, including those which may apply to any relevant foreign public officials;
- Not be possible of reasonably being perceived in any way as a bribe and;
- Not be in cash
By way of guidance:
- Customary gifts or modest Christmas gifts may be accepted provided the value of such gifts does not exceed £50 per annum from and one source;
- Reasonable entertainment in restaurants, theatres and at sporting or cultural events is allowed provided that is not excessive and is not repeated on frequent occasions.
7 Register of hospitality received
As from the 1st July 2011 every officer, director and employee is required to declare any benefits they receive that they estimate would have cost the provider more than £200 per person to provide. The declaration should be made by email to Graham.Watson@stag-security.co.uk and must state; the employee’s name, the name of the individual that provided the hospitality and the organisation they work for, a short description of the hospitality received and an estimate of the cost of the hospitality received.
8 Associated Persons
Stag will only contract with Associated Persons and engage with business partners who demonstrate at all times business integrity and who practice ethical conduct which meets the standards set out in this policy and all applicable laws and regulations.
9 Compliance Monitoring
Compliance with this Policy by all relevant officers and employees and all Associated Persons will be reviewed periodically.
10 Training
Stag officers and employees (whether permanent or temporary) in commercial or customer or supply chain facing positions will receive training on anti-bribery compliance. Further specific face-to face training is also available.
11 Obligation to report your concerns
If you have any concerns that anyone within Stag or any Associated Person is offering, promising or paying bribes, please raise them with your line manager.
All Staff are also reminded of that they can call the 24 hour control room should they feel that this method of alerting is more appropriate.
12 Breaching the anti-bribery law and this policy
There are severe penalties for breach of the UK bribery Act; being an unlimited fine and/or imprisonment for up to 10 years. As importantly, failure to comply with the new legislation will cause considerable damage to the good name and reputation of Stag Security Services Ltd.
Stag considers a breach of this policy as a serious offence. Any violation will result in disciplinary action, up to and including dismissal of an individual in appropriate circumstances. The business relationship with Associated Persons who violate this Policy may also be terminated.
Stag officers and employees must therefore ensure that they are familiar with the content of this policy and adhere to it at all times. If you have any questions as to the requirements or scope of this policy guidance should be sought from your line manager, HR manager (Donna Gaffney on 01423 720161), SHEQ manager (Andrew Campbell on 01423 720161).
13 Other related Policies
Other policies which relate to this policy are as follows:
- Ethical Business Policy;
G Watson
Chief Executive Officer
